5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now
Chat and messaging tools have been growing in popularity for several years now — not...
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Can Hotels Ever Have Enough Cleaning Standards?
Another day, another cleaning standard for the world hotel industry. Hotel companies around the world,...
Executive Q&A: How Hoteliers Can Master Metasearch Advertising With Machine Learning
Metasearch sites, such as Google, Kayak, TripAdvisor, and Trivago, have redefined the travel landscape. They...
Hospitality Company at Root of Loan Controversy Pivots to Survival Mode Sans Federal Help
The Covid-19 pandemic has upended the hospitality industry and the basic operations of hotels. But...